One queue for every failed delivery
Every NDR from every courier lands in one list with the courier's reason. Merchants see their own NDRs and can ask for a reattempt, update the address or phone number, or accept the return.
Fewer surprises at month end
RTO charges are applied according to your pricing rules and shown clearly on the merchant's statement, so there are no arguments about deductions later.
Frequently asked questions
Do NDRs update automatically?
Yes. Tracking is synced with each courier every 30 minutes, and NDR status changes appear without anyone refreshing.