From counter to platform
Keep serving walk-in customers, and add online sellers who book from their phone. Both use the same rates and the same tracking. Your staff can book on behalf of customers from the admin side.
Grow beyond one courier
Add more courier accounts as your volume grows, and offer each customer the best option for each parcel instead of whatever your one franchise carries.
Run a team
Give staff their own logins with roles: operations for bookings and NDR, accounts for wallets and COD, support for customer queries. Everything they do is recorded.
Frequently asked questions
Can I start small?
Yes. Starter covers up to 100 merchants and 3,000 shipments a month, which is plenty for a city franchise.
Can my staff book for walk-in customers?
Yes. Create a merchant account for counter bookings, or book on a merchant's behalf from the admin panel.